COVID-19: Key Things To Know
We are delighted that all areas of our hotel are fully open and would like to say a big thank you for all the support you have shown us.
Whilst many visible signs of our safety measures have now been removed, we want you to feel reassured that your safety and our team member's safety are of utmost importance.
We continue to operate in a very safe way – a way which has become the new normal for us and we continue to follow the government guidelines which can be seen here.
Other key things you might want to know in relation to how we are currently operating are:
Here is a one-page guide to extra safety measures we have in place
We're really proud to have been awarded the 'We're Good To Go' certificate from Visit England; the official mark to confirm we have a risk assessment and the correct processes in place to make Langdale Chase safe for our team and guests.
AA COVID-19 Confident:
We’re also really proud to have been accredited COVID-19 Confident by the AA – another independent assessment of the safety measures we have in place.
We are providing all our team members with the option of wearing a face covering or visor should they choose to wear one. Whilst it is no longer a legal requirement for our guests to wear a face-covering in public areas we ask that you continue to respect others personal space and wear a face-covering where you feel necessary i.e. in busy areas
Dining With Us
Please pre-book a table for both breakfast and dinner ahead of your stay so we can try and ensure you a time that suits.
Can I Cancel My Room Booking Should Things Change?
You can book an overnight stay with confidence knowing that we offer free cancellations on all fully-flex rates up until 10:00am on the day prior to arrival. Please note that you will need to pre-book for use of the gym and for breakfast and dinner spaces.
What are check in and check out times?
Check in time is 3 pm. If you arrive in the Lake District earlier, our reception team can store your luggage. You can leave your car in our car park and you can also enjoy our terrace, lounge and gardens while you wait for your room. Check out time is 11 am. We can arrange for early check ins and late check outs and a small supplement is charged.
Is the hotel dog-friendly?
We are a dog-friendly hotel. Dogs are permitted in a selection of our bedrooms at an additional charge of £15.00 per dog, per stay. You can sit with your dog while you enjoy meals and refreshments in the Baronial Hall, Piano Lounge, and the lake view outdoor terrace.
Is there a car park?
Yes we have free onsite parking for residents and patrons.
What family facilities are there?
Many of our bedrooms can accommodate extra beds and cots for children and we have a children’s menu.
There are many children’s activities in the immediate area, including Brockhole Visitor Centre which is a 10 minute walk from the hotel.
Do you cater for special diets?
Yes – vegetarian and gluten-free dishes appear on our main menu as the norm.
We have a team of talented chefs and if you let us know – ideally in advance for more unusual requests – we’ll do all we can to ensure you can enjoy a great meal with us.
If you’re still unsure then just give us a ring or drop us an email. We’d be delighted to hear from you.